Terms & Conditions

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

All items sold are new unless stated other wise. We try and test all items which are second hand for power however because most of our secondhand items are over 2 years (due to being retro console related and we must insist you get a qualified electrician to look at any electrical items before use, at the customers cost. WantItGotIt.ca can not be held responsible for any injury or death caused by items sold. All pictures are stock pictures and are for illustration purposes only.

Delivery is sent second class in most cases and can take up to 15 working days for delivery. If you have not received your goods after 15 working days, please contact Sales@wantitgotit.ca including your order number and email address registered with us. A claim can be processed 21 days after we have dispatched your item. The claim process can take up to 90 days to complete for a full refund. By accepting these terms you are agreeing if an item goes missing in the post you are willing to wait up to 90 days for a full refund.

If you have not received your item after 15 working days please get in contact with us so we can investigate. You must inform us you have not received an item within 28 days after purchase so we can put a claim though. If it has been more than 28 days we will not process a claim. By accepting these terms you agree to contact us with in 28 days if an item or items have not arrived and if you contact us after the 28 days you are giving up the right to a refund for the product and postage costs.

2. Disclaimer

  1. The materials on WantItGotIt's web site are provided "as is". WantItGotIt makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, WantItGotIt does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

3. Warranty

All items sold come with a 2 week (Once delivered) return to base warranty, this is if the item(s) is/are faulty not if you have changed your mind. All items are marked to identify the item we sold you is the item you are returning. Items returned will be at the buyer cost unless discussed with the sales team (sales@wantitgotit.ca) first.

4. Free Delivery

Please note that Free Shipping is not available to areas with the following FSAs (forward sortation areas - first half of Canadian postal codes):

J0M - Chisasibi area, QC 
X0A - Iqaluit, NT 
X0B - Cambridge Bay area, NU 
X0C - Rankin Inlet area, NU 
X0E - Hay River area, NT 
X0G - Fort Liard, NT 
Y0A - Watson Lake area, YT 
Y0B - Dawson, YT 

Some remote areas of Canada can only be serviced by air delivery. In these cases free shipping is not available and extra shipping charges may apply. If extra shipping charges are required for your order we will contact you to confirm whether you’d like to pay the additional fees or cancel your order. If no response is provided within 48 hours, your order will automatically be cancelled.